Privacy Policy
Privacy Policy for PH Renewables LLC
Introduction
We at PH Renewables LLC and Dom Fillari
("we," "us," "our") respect your privacy. This Privacy Policy is designed to explain how we collect, use, and protect the personal information you provide to us when you access our website, purchase our goods or services, engage with our customer service features, or interact with us on social media, as well as your rights regarding the information we collect.
Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the "last updated" date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically, when you use our website for any purpose, engage with our customer service, or interact with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.
INFORMATION THAT WE COLLECT
We collect a variety of information from you when you visit our website, make purchases, or engage with our customer service features. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, our use of the data, the processing of this data, and the sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:
PERSONAL DATA
Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our website. You provide some of this information when you register with or make purchases from our website. You may also provide this information by participating in various activities associated with our site, including contacting us with questions. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases.
DERIVATIVE DATA
Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view. This data may also include data collected by third-party service providers, such as advertising and analytics providers, including cookies, log data, or web beacons.
VOICE AND CONVERSATION DATA
When you interact with our customer service agents, we may collect and process voice recordings, transcripts, and contextual information from these interactions. This data is used to provide the requested services and improve our customer service systems.
FINANCIAL DATA
Financial data includes payment method details, such as credit card or bank transfer information. We collect financial data to process purchases, orders, or refunds on our website. Most financial data is transferred to our payment processors, STRIPE and PAYPAL, and you should review their Privacy Policies to determine how they use, disclose, and protect your financial data.
SOCIAL NETWORKING DATA
We may access personal information from social networking sites and apps, including
Facebook, Instagram, and LinkedIn, which may include your name, social network username, location, email address, and other public information. If you do not want us to access this information, you can adjust your privacy settings on those platforms.
MOBILE DEVICE DATA
We do not collect data from mobile devices as we do not have a mobile app.
OTHER DATA
You may provide additional data when you enter contests, giveaways, or participate in surveys. This data will be used for the specific purposes of those activities.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Create and administer your account;Deliver products or services purchased by you;Process payments or refunds;Correspond with you about new offerings, promotions, or services;Interact with you via social media platforms;Send you newsletters, updates, or relevant information about our company or website;Analyze trends to improve our website and services;Provide customer support services.
DATA SHARING COMMITMENT
WE DO NOT SELL YOUR DATA
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
LIMITED SHARING WITH SERVICE PROVIDERS
We may share your information with trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential. These service providers include:
Payment processors (Stripe, PayPal, and Intuit) – solely for the purpose of processing your paymentsEmail service providers – solely for sending communications you have opted intoWebsite hosting services – solely for the purpose of hosting our website and its contentSMS message aggregators and providers – solely for delivering text messages you have opted into receivingHighLevel CRM – for client relationship management (see special provisions below)AI technology providers – to power our AI-enabled features and servicesCloud storage providers – for secure storage of data processed by our systems
AI TECHNOLOGIES AND DATA PROCESSING
We use AI-powered systems for customer service. This data may be processed to:
Analyze customer interactions;Provide automated responses to common inquiries;Improve our services.
We are committed to using AI technologies responsibly and ethically, and we will not use AI to make significant automated decisions without human oversight.
HOW WE PROTECT VISITOR INFORMATION
Your personal information is stored securely and only accessible by authorized personnel. Sensitive financial information is encrypted via SSL technology, and we do not store it on our servers.
DATA RETENTION
We retain your personal data only as long as it is needed to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.
YOUR RIGHTS
As a resident of New Jersey, you have specific rights regarding your personal data under the New Jersey Data Privacy Law, effective January 15, 2025:
Right to Access: You can confirm whether we process your personal data and access that data.Right to Correction: You can request corrections to inaccuracies in your personal data.Right to Deletion: You can request the deletion of your personal data, subject to certain exceptions.Right to Data Portability: You can obtain a copy of your personal data in a portable format.Right to Opt-Out: You can opt out of the processing of your personal data for targeted advertising, sale, or profiling that leads to legal or similarly significant effects.
To exercise these rights, please contact us at
CHILDREN'S POLICY
We do not knowingly collect personal information from children under 13 years old. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to delete that information.
CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: [email protected]
Address: 324 Third Ave, Cherry Hill, NJ 08002
CHANGES TO THE PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Please review this policy periodically for any updates.
Last Updated:
April 11, 2025